Do you offer free delivery?
Yes we do! We are very glad to provide free deliveries to our customers within 20 miles with an order above $60.00.
On what type of surface can the jumper/inflatable game be installed?
We can install our jumpers on the grass, cement, wooden floor, carpet, and even sand. It is much preferred to set it on the grass, for we can place spikes on all four corners ensuring its stability. However, if you would like the jumper on a different type of surface we will secure it by placing sandbags on the corners. Note: a cleaning fee of an additional 30% will be added to inflatable set up on the sand.
Can you set up the jumper on the driveway?
Yes. If you would like the jumper to be set up on the driveway please notify us when you place the order so that we can take a heavy-duty tarp to put under the jumper and thus protect it from damages, and sandbags to fasten to the jumper and ensure the jumper’s stability.
What kind of electrical power is required?
Our blowers need a standard 110 outlet. We can gladly supply an extension cord if needed to power our equipment. If you need an extension cord, please tell us when place your order.
Our jumps plug into a standard 110 household outlet. We will supply the cord, and we ask that nothing else be plugged into the outlet we are utilizing.
What happens if the electricity goes down?
Our blowers are equipped with a safety feature that blocks the air from going out, thus slowing the deflation of the jumper. If the electricity goes down, be sure that you will have time to safely evacuate the jumper.
The first step is to remove all users. Then check what happened to the electricity. It may be something as simple as resetting a breaker. Once you have checked the breaker and have tried different power outlets please call us.
Are your jumpers clean?
Absolutely! That is top priority for us. We clean and sanitize every single unit before sending. It is very important to note that we only use organic products to clean and sanitize our equipment. This ensures that it will be friendly to the health of the little ones. Please be careful with companies that clean their equipment with ammonia or chlorine-based for these are very hazardous for the health.
Are inflatable bouncers safe?
Yes! All of our jumpers, slides, obstacle courses, combos, and inflatable games were designed with safety as top priority. Still, adult supervision is required at all times to ensure that the kids are not hurting each other
What should I do if I have a problem?
We test all of our equipment before sending to our customers. Still, if you have any problem please call us at (562)926-9442 or toll free (800)994-3899.
Is Jump for All Insured?
Yes! Still, all individuals, businesses, churches, and nonprofit organizations that rent inflatable equipment need to sign a liability waive contract before we install the jumper. You will have a copy of this contract, and, per request, we can send you a copy of it prior to the event.
Do you deliver on holidays?
Yes! Jump for All is your partner all year long. We will be glad to service you any day of the year, including major holydays
My party is today. Can I still a rent a jumper from Jump for All?
Yes! We highly recommend you to reserve your jumper with anticipation, though if for whatever reason you forgot please call us and we will be glad to deliver to you. Same day reservations require full payment in advance. If order is cancelled after we processed the payment there will be a 30% cancellation fee.
Can I keep the jumper overnight?
Yes. In order to have the jumper overnight, it will have to be installed on the backyard. Please call and find out what is the price to have the jumper overnight. Jump for All reserves the right to deny this service to anyone both on the phone and at the location if Jump for All agent finds the location to be unsafe. In such case we will refund you the overnight charge.
How do I reserve a jumper?
There are two easy ways to reserve jumper. 1) Call us at (562)926-9442 or toll free (800)994-3899 and talk to our very friendly staff. 2) Go to the ONLINE RESERVATION page and fill out the form. If you reserve online we will call you to confirm and notify you that the equipment is reserved for you. Either way you choose we will call you and confirm one or two days before the event.
What information do you need to reserve the jumper?
• Date of Event
• Name
• Delivery Address
• Home/Company/Church Address if different from delivery address
• Start Time
• End time
• Inflatable/Food Machine/Other Equipment you would like to reserve
• Surface where inflatable will be set up (grass, cement, wooden floor, carpet, and sand)
• Phone Number (preferably two phone numbers)
If I cancel my order do I get my deposit back?
In order to receive a refund of your deposit you need to cancel the order up to three business days prior to the event. If you cancel after the three-day deadline you will not receive your deposit but you can postpone your event without losing your deposit. If you cancel on the day of delivery, there will be a fee of ten percent (20%) of the total balance, with a minimum of $20.00 to postpone your event.
What if I have to cancel?
If you need to cancel please inform us with as much advance possible. In case that you made a down payment please make sure you inform us about the cancelation within the deadline so that we can refund you. In order to receive a refund of your deposit you need to cancel the order up to three business days prior to the event. If you cancel after the three-day deadline you will not receive your deposit but you can postpone your event without losing your deposit. If you cancel on the day of delivery, there will be a fee of ten percent (20%) of the total balance, with a minimum of $20.00 to postpone your event.
How reliable is Jump for All?
We have been in business for almost a decade and in this time we have earned the loyalty of many, many, clients. In addition, we have been rewarded national prizes such as the Young CEO from the Initiative for a Competitive Inner City, in partnership with Harvard Business School.
We know that planning an event takes a lot of time and that you will be super busy so once you make a reservation with us you will no longer have to worry about the jumper. We will call you one or two days before the date to confirm with you.
Does Jump for All deliver at parks?
Yes! We have everything it takes to set up jumpers at parks. Please keep in mind that you will need to get a permit from the city where the park is located. To get this permit you need to go to the Parks and Recreation Department (or any equivalent).
Is there a cleaning fee?
We will only charge a cleaning fee if the jumper is excessively dirty (i.e. there is food on, or mud).
Can we use silly string on the bouncers?
Absolutely not!!! It is strictly prohibited to use silly string on any of our equipment.
There will be minimum cleaning and replacement fee of $600 for silly string marks on our equipment.
Can I use a water hose on a jumper?
Jump for All has inflatable designed specifically for the use of water. Please check them at the WATER FUN page. These units are safe to use wet. Please do NOT use water on the other units for it may create a hazard for the users.